1. Controller

Instinct Grappling
Hegistrasse 35e
8404 Winterthur
Switzerland

Email: {{ privacyEmail }}

2. Scope

This privacy policy applies to the website instinctgrappling.ch and the associated online shop. It explains what personal data we collect, for what purpose, and with whom it is shared.

3. Data We Collect

When visiting the website: When you access our website, our hosting provider (Netlify, Inc., USA) automatically processes technical access data (IP address, time of access, page visited, browser type). This data is required for the technical operation of the website. If you consent via our cookie banner, we additionally use Google Analytics 4 and the Meta Pixel for website analysis and advertising measurement (see section 4).

When placing an order: When you place an order, we collect and process: first name, last name, email address, shipping address, and payment information (via Stripe, see section 5). This data is used solely to fulfil your order.

4. Cookies and Local Storage

We use your browser's local storage (localStorage) for two purposes: to save shopping bag contents between visits (key ig_cart_v1) and to remember your cookie consent choice (key ig_cookie_consent). This data remains on your device and is not transmitted to us.

When you accept cookies via our cookie banner, we load the following analytics and advertising cookies/technologies:

Google Analytics 4: Web analytics service provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. Purpose: website analysis (visitor numbers, usage behaviour). Privacy policy: policies.google.com/privacy

Meta Pixel: Advertising and measurement technology provided by Meta Platforms Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland. Purpose: advertising measurement (evaluating the effectiveness of our ads on Facebook/Instagram). Privacy policy: facebook.com/privacy/policy

Both services are only loaded after you actively accept cookies in our cookie banner. If you decline or take no action, neither service is loaded. You can withdraw your consent at any time by clearing your browser's local storage for this site, which will show the cookie banner again on your next visit.

5. Third Parties and Data Transfers

Stripe (payment processing): Orders are processed through Stripe, Inc. (USA). During checkout, you are redirected to Stripe's platform, where Stripe collects data for payment processing and fraud prevention in its own capacity (including name, email, payment details, IP address, device data). Stripe acts in part as an independent data controller. For details, see Stripe's privacy policy: stripe.com/privacy

Netlify (hosting): Our website is hosted by Netlify, Inc. (USA). Netlify processes technical access data as part of hosting. Privacy policy: netlify.com/privacy

Google Fonts: To display the JetBrains Mono typeface, font files are loaded from Google (fonts.googleapis.com / fonts.gstatic.com). Your IP address is transmitted to Google in the process. Google does not set cookies via this service. Privacy policy: policies.google.com/privacy

unpkg (CDN): Technical libraries required to render the website are loaded from unpkg.com. Your IP address is transmitted to the operator. No cookies are set.

6. International Data Transfers

Through the use of Stripe, Netlify, Google Fonts, unpkg, and (with your consent) Google Analytics 4 and the Meta Pixel, personal data (in particular IP addresses) is transferred to the United States. The USA provides adequate data protection under the Swiss-U.S. Data Privacy Framework within the meaning of the revDSG (Art. 16). Stripe, Netlify, Google, and Meta are certified under the Data Privacy Framework.

7. Data Security

We take appropriate technical and organisational measures to protect your data. All data is transmitted in encrypted form (HTTPS/TLS). Payment data is processed exclusively by Stripe - we have no access to your card details.

8. Data Retention

Order data is retained as long as required for contract fulfilment and as long as statutory retention obligations apply (generally 10 years under Swiss Code of Obligations, Art. 958f).

9. Your Rights

You have the right to access the personal data stored about you, to have inaccurate data corrected, to request deletion (where no statutory retention obligation applies), to restrict processing, and to data portability.

To exercise your rights, contact us at: {{ privacyEmail }}

10. Changes

We reserve the right to amend this privacy policy at any time. The current version is published on our website. The date of the last update is shown at the top of this document.

1. Scope

These terms and conditions govern all purchases made through the Instinct Grappling online shop at instinctgrappling.ch. By placing an order, you agree to these terms.

Instinct Grappling is operated by:

Instinct Grappling
Hegistrasse 35e
8404 Winterthur
Switzerland

Email: {{ termsEmail }}

2. Products

Instinct Grappling sells grappling and athletic apparel, including rashguards, shorts, and casual wear. All pieces are currently made to order as part of limited-edition drops. If in-stock items become available in the future, this will be indicated on the product page.

Product images are as accurate as possible. Minor colour variations may occur due to screen settings and the nature of dye-sublimation printing.

3. Prices and Payment

All prices are listed in Swiss francs (CHF) and include all applicable taxes. Shipping costs are shown separately before checkout.

Payment is processed securely through Stripe. We accept the payment methods displayed during checkout. We do not have access to your card details.

4. Order and Contract Formation

An order constitutes a binding offer to purchase. The contract is formed when we confirm your order by email (sent automatically via Stripe upon successful payment).

We reserve the right to refuse or cancel orders in exceptional cases - for example, if a product is unexpectedly out of stock or if there is a pricing error. In such cases, any payment already made will be refunded in full.

5. Shipping and Delivery

Shipping within Switzerland via Swiss Post: CHF 8 (standard) or CHF 12 (bulky orders of 3 or more items).
Local pickup in Winterthur: free of charge.

All pieces are made to order. Estimated delivery is approximately 4-6 weeks after the order window closes. The specific timeframe is communicated on the product page and in the order confirmation. If in-stock items become available in the future, they will ship within 3-5 business days.

We are not liable for delays caused by the shipping carrier.

6. Returns and Exchanges

All sales are final. We do not offer returns or exchanges.

All products are made to order and produced specifically for your order. Please review sizing information carefully before ordering.

This does not affect your statutory rights in the case of defective products (see section 7).

7. Warranty and Defects

Under Swiss law (Art. 197 ff. OR), you have the right to claim warranty for products that are defective at the time of delivery. The warranty period is two years from the date of receipt.

A defect means a product that is materially different from what was described or that has a manufacturing fault. Normal wear and tear, colour fading from use, or damage caused by improper care are not defects.

If you receive a defective product, contact us at {{ termsEmail }} within 30 days of discovering the defect. We will assess the issue and, at our discretion, offer a replacement or a refund.

8. Liability

Our liability is limited to the purchase price of the product. We are not liable for indirect or consequential damages, to the extent permitted by Swiss law.

9. Intellectual Property

All original designs, graphics, text, and branding created by Instinct Grappling are our intellectual property. This includes our specific design compositions, patterns, and arrangements - but not cultural symbols, motifs, or elements in the public domain (such as the Edelweiss) that may appear in our designs. Reproduction, distribution, or commercial use of our original work without written permission is prohibited.

10. Applicable Law and Jurisdiction

These terms are governed by Swiss law. The place of jurisdiction is Winterthur, Switzerland, subject to any mandatory statutory provisions granting the consumer a different forum.

11. Changes

We reserve the right to amend these terms at any time. The current version is published on our website. Changes do not apply to orders already placed.